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    Eturnity AG Support  Questions & Answers  Docusign

    Docusign

    • How can I activate Docusign as an Eturnity customer? Does this happen via the expert or do I have to trigger this with Eturnity Support or Sales?
    • As a new customer, do we have additional cost in order to have pdfs which can be used with DocuSign?
    • Do I need a Docusign account / what type of account?
    • Does every user need to have a DocuSign account connected to Eturnity Expert?
    • Do I need to consider anything special when setting up an account with DocuSign ?
    • Do our subcompanies in the partner system need their own account or can we manage it on our Admin company (=supercompany)?
    • How is DocuSign billed?
    • Can I link several companies to one DocuSign accounts?
    • Can I change the email subject of DocuSign emails?
    • Do I need a Sandbox account in order to use DocuSign?
    • Why is there a red text displayed on top of the page I want to get signed?
    • Where can I change default recipients of DocuSign emails?
    • As a supervisor, where do I see how many documents are sent out and waiting for signing, how many have already been signed etc.?
    • Can I modify emails sent via DocuSign?
    • In which language the email to my customer is sent out?
    • What date format is being used in DocuSign?
    • My DocuSign connection stopped working! What happend?
    • Why is my customer asked to login to DocuSign when he signed the document and clicks on ‘Finish’?
    • What do the different states mean in the File Manager?
    • Video-Tutorial: e-signature (AdobeSign & DocuSign)
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